ImSingleJewelry Wholesale Policy

Ordering:

The minimum wholesale purchase amount is $100.00 in U.S. currency.  All products & pricing are subject to change & seasonal availability.

Payment: 

We accept all major credit cards (AMEX, M/C, Visa, Discover), cash or check. All payments will be collected at the time of purchase.

Selling our Items:

ImSingleJewelry products may not be sold or advertised on any website for less than the prices listed on our website. Products sold in stores must be sold at MSRP.

ImSingleJewelry products cannot be re-sold to other wholesalers for retail purposes & cannot be sold online or in-store to wholesale or discount outlets.

Private Label: 

All Items purchased from ImSingleJewelry are under trademark and or patent protection & must display the ImSingleJewelry and or the Unmarried Symbol name.  Under no circumstances may you sell ImSingleJewelry products under any other name, or reproduce products under this trademark and or patent.

Cancellations:

To satisfy cancellations you must contact us by email ums@imsinglejewelry.com within 24 hours of submitting your order and we will be happy to cancel your order with refund.  If not received within that time, your order will be in process and we can no longer cancel it.

Order Changes:

Due to processing time & inventory availability, we cannot honor change requests to orders after purchase. Please make sure to carefully review your order before submitting it.

Multiple Shipping Addresses:

We only ship to the shipping address provided & cannot ship to multiple addresses. If you would like your order shipped to various addresses, please place one order for each shipping address.

Returns/Exchanges:

ALL WHOLESALE ORDERS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.

Returned Mail:

If a package is returned because the address provided to us was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address; shipping & handling charges will need to be re-paid before we can send the package again.

Lost/Damaged by Post Office:

We are not responsible for any errors made by the U.S. Post Office, UPS, FedEx or shipping companies. However, if your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international orders), please contact us & we will assist with the investigation.

Damaged Items/Order Errors:

Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, due to human error, order mistakes are possible. For these reasons, it is important to open & inspect your items as soon as you receive them.

Please notify us within 5 business days of receiving your package if there is anything wrong with your order. We cannot honor changes outside of the time frames, as stated within our policies.

Damaged Replacements:

Once we have been notified and have verified any damaged items you have received, we will work with you to get them corrected.

Discounts:

At times, we will promote items for a percentage off or a reduced shipping rate to our retail customers.  These offers do NOT apply to wholesale orders. Coupon Codes for these offers cannot be used by a wholesale customer.

Violation of any ImSingleJewelry wholesale policy will result in account termination.